For over 10 years, I have been working with first responders. I have been counseling and coaching individuals and also helping departments when a critical incident occurs where they want to provide additional support to the responders. I am certified in Critical Incident Stress Management on both the basic and advanced levels.
I provide the training and support for departments of all sizes to create peer support programs. Peer support programs are evidence-based services that can help first responders become more resilient when they have encountered a stressful and traumatic situation.
Services
Basic Peer Support Training
16 hour training held over 2 days to prepare peer support members how to best support their peers. Participants are provided with written materials and resources. Training includes topics such as: role of a peer support team member, confidentiality, PTSD, active listening, communication, suicide prevention, and debriefings.
Critical Incident Stress Debriefing
After a critical incident, responders who were on scene may have a negative emotional response. In order to build a strong resiliency, a debriefing is often beneficial. My role is to come along side of the peer support team in a debriefing in order to better address the possible mental health needs of those who were on scene.
Program Development
Reviewing materials, being available for consultation and brainstorming when a department is wanting to develop a peer support program.
Quarterly Training for Peer Support Team
Once a peer support team is created it is vital that they have ongoing training in order to maintain their skills, just as they do for the physical skills they need on the job. Having quarterly trainings can include training on issues that have arose in talking with their peers, reviewing what has previously been discussed, allowing for their own debriefing, or whatever else the team deems to be needed.
Staff Development
The more first responders are trained, the better they perform their job. This is evident through the repeated and rigorous training they go through to perform their physical jobs. These individuals needs to be learning emotional and mental skills to help them build their resiliency.
These sessions can be done on a scheduled basis or a one time event. There are a variety of topics that can be discussed.
Ride Alongs
When possible and when appropriate, I like to do occasional ride alongs, or sit alongs with dispatch, in order to continue to build rapport but also continue to be aware of the current needs and stressors of the responds. If a department has developed a contract with me, there is no charge for me to do this as this is my way of continuing to support responders.
Individual Life Coaching for First Responders
First responders face unique challenges that are often better addressed or discussed in an individual setting verses a group setting. Some of these challenges can include, but are not limited to, relationship, communication, and preparing for retirement. These session are typically held via Zoom but if an individual is in the Michiana area arrangements can be made to meet in person. Sessions can be paid for by the individual or a department can choose to cover the cost of a certain number of sessions.